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ITIL Compatible SupportDesk software for IT Service Management (ITSM)
Customer Service and Support (CSS), and F
acilities Management(FM)
ITIL based IT Service Desk IT Helpdesk Customer Service and Support Facilities Management Hosted Solutions
ITSM ITIL IT HelpDesk Customer Support Facilities Management Hosted SupportDesk

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Helpdesk Software since 1993 

House-on-the-Hill Software was established in 1993 with the aim of developing helpdesk software to improve the productivity and effectiveness of the IT help desk and Customer Service department.

The latest major release of the software - SupportDesk Green - was officially unveiled at the SITS 2007 show in April. This release was developed with customer feedback as the driving force and is certified by PinkVerify™ as being compatible with IT management best practices according to the IT Infrastructure Library (ITIL).

Based near Manchester, UK, House-on-the-Hill Software has a large and diverse customer base spanning over 40 countries. We have longstanding relationships with our customers throughout the US, Europe, Asia, Australia and the UK, who appreciate our prompt and friendly support.
Features helpdesk software & IT help desk software solutions to improve the productivity and effectiveness of the IT help desk and Customer Service department. We also provide helpdesk software for Call Centre Tracking & Monitoring in UK.