House-on-the-Hill have been providing industry leading ITIL based HelpDesk software since 1993. The new hosted model - Supportdesk Express -delivers all the benefits of that software but with the advantages of No Hardware and No Software installs.
A decade ago, Bill Gates and other executives at Microsoft decided that traditional packaged software was dead — all software would eventually be delivered via the Internet.
Well maybe not all software is there yet but House-on-the-Hill certainly is with our new Hosted Help Desk SupportDesk Express
Support more - not more Support
By employing an external server to host your Help desk the House-on-the-Hill solution provides you with the software you need without the introduction of more hardware to support. You choose from either our ITSM or CSS solutions.Have a look at our on-line Hosted Showcase - or sign-up for your own hosted evaluation system.
As connection to the Internet gets faster and more reliable new opportunities are available for businesses to outsource software and hardware.
With a server running SupportDesk Express externally from the company in a secure data centre, all security and backups are managed. House-on-the-Hill delivers all the advantages and takes away all the worry.
Our SupportDesk Express Solution allows you to share space on a server in our secure data centre. The option is paid for on an agreed monthly payment as shown in our prices. Payment is on a monthly basis, which means that your SupportDesk can be accounted as an operational purchase rather than capital expenditure. We own the server. You lease the solution.
If the hosted option isn't for you House-on-the-Hill can also deliver traditional on site solutions. These are tried and tested and in use at over 1000 sites across more than 20 countries. If you start off hosted the option to change is always there. Evaluation software is available for download by clicking on the link below
