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Centennial Integration
Increase the visibility of your network, reduce the cost of IT operations & take control of technology assets with the Centennial Integrator
If interested in the Centennial Integrator please request information through our request form. Click here
Key Features
Integrate SupportDesk with Centennial Discovery
View detailed asset information for your PCs and customers with one click
Proactively and reliably identifies all hardware, software and file types
Finds business applications, niche tools and even in-house designed programs.
Bulk population of the helpdesk with audited files
Consolidate audit data from multiple locations into a single repository of information
Hardware auditing of processors, cpu mhz, memory, disks, network adapters etc.
Unique Software Recognition Engine flawlessly finds all software on the network
LANProbe technology pinpoints exact physical locations of each device, down to the nearest room
Synchronisation facility for updating asset list
Drill down capability to Centennial Asset Details from SupportDesk
Ability to start Centennial Web Control Center from within SupportDesk
Benefits
Raise the service standards of your IT helpdesk
Start reducing costs immediately
Ensure constantly up-to-date asset information
Detailed knowledge of your company's hardware and software assets
Comprehensive list of components for detailed call logging (fig 3)
Raise Calls against specific assets identified by Centennial Discovery
Ensure compliance with your software licence agreements
Seamless integration into the Supportdesk range of helpdesk software
     
If interested in the Centennial Integrator please request information through our request form. Click here
 
Helpdesk Software since 1993