IT Help Desk Software Solutions

PC Auditing

   
   
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Complete IT inventory management for your helpdesk. IT asset management module to audit, analyse and report on your company's hardware and software
Click here to download brochure (pdf 1.32MB)
 
Key Features
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1. PC Summary

  Runs automatically from network login script
  Floppy disk auditing for stand-alone PC's
  Bulk mass population of the helpdesk with audited files (fig 2)
  Detect new and missing PC's
  View inventory information by groups
  Change management detects addition and removal of hardware and software
  Hardware auditing of processors, cpu mhz, memory, disks, network adapters etc.
  Software auditing of detected applications, domains etc.
  Built-in remote control desktop management
  Run tcp/ip ping and event viewer from the desktop
  Full suite of management reports, including software licencing (fig 4)
 
Benefits
  Raise the service standards of your IT helpdesk
  Speed up call handling by taking remote control of user's desktop
  Seamless integration into the supportdesk range of helpdesk software
  Detailed knowledge of your company's hardware and software assets
  Comprehensive list of components for detailed call logging (fig 3)
  Identify troublesome kit
  Ensure compliance with your software licence agreements
  Monitor disk space utilisation
  Help enforce minimum operating requirements for workstations
 
Sample Report List
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  Disk free space less than 10%
  Duplicate software on PC
  Inventory added since last audit
  Missing and new PCs
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  Operating System graph
  Software by manufacturer
  Software licencing report
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  Total disk space
  PC disk drive details
  And many more...
   
Download Evaluation
 
2. Bulk loading of audit files into helpdesk
4. Audit reports
 
3. PC details
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